You may wish to share your Milk Moovement data with others, but limit how much they can see - adding them as a Sub-account to your existing Milk Moovement account is a great way to accomplish this! Follow the steps below to create a Sub-account in Milk Moovement that is associated with your dairy's data.
Note: If the sub-user you are trying to add already has an existing Milk Moovement account, please reach out to the Support team for assistance.
Go to the top right corner and hit '+' to add a Sub user.
Note: We've got a few common sub-user types and their associated permissions for you to select from, such as Nutritionist, Accountant, Co-Owner or Feed Provider. You can also select 'Sub Producer' to create a sub-user with custom permissions!
Accountant - View Monthly Reports
Feed Provider - View Lab Reports, View Penalty Status
Nutritionist - View Dashboard, View Pickups, View Lab Reports, View Pickups and Labs, View Penalty Status, View Upload/ Download
Co-owner - View Dashboard, View Pickups, View Lab Reports, View Penalty Status, View Upload Download, Manage Shared Files (View, Create, Update, Delete), View Pickups and Labs, View Quality Report, View Monthly Report
(NOTE: Not all of these permissions are available in every region.)
After selecting your sub-user type, enter a name, username, password, and an email address in the provided fields.
Note: If you chose to create a Sub Producer, assign any permissions you would like to share with that account. The common sub-accounts in the Creation Zone (Accountants, Feed Providers, Nutritionists, and Co-owners) will have their permissions already selected and cannot be changed.
When permissions are set, click 'ADD SUB USER' at the bottom of the page. Share the Username/ Email and Password with your new user so that they can log into their Milk Moovement account!
Go to 'Sub-Users' and click the kebab menu button to Edit/Delete the users.
Click the box to the left of the User's name whom you wish to Edit/ Delete.
Select 'Edit Sub User' to change their information, or click 'Delete Sub User' to remove them from your Milk Moovement portal.
When creating a Sub-User, if you receive an error such as 'Unable to create user', please confirm you have entered all fields correctly. You should also ensure the email and username you're entering are both unique as an email/username can only be used once in Milk Moovement.
Note: If the sub-user you are trying to add already has an existing Milk Moovement account, please reach out to the Support team for assistance.
While on any page within the Milk Moovement portal, you will also see our resident cow, Mooreen, in the top right corner. By clicking on Mooreen, you will have access to our self-service Article Library and immediate assistance from our AI assistant. Our live agent support team is available 7:00 AM–9:00 PM ET.
