Some Co-ops require their Drivers to have Location permission enabled so that they're able to track the location of a load in real-time.
Including location permissions as part of the app's setup process ensures its smooth operation, as it allows the system to provide accurate location services essential for functionality.
Please read the below steps for more information on enabling Location Settings.
Enabling these permissions ensures optimal functionality and enhances the user experience during app usage.
Locate the Settings app on your device; you'll want to look for a Gear icon with 'Settings' below it.
Scroll until you find 'Apps', or use the search bar at the top to search for 'Apps'; tap to enter the Apps folder.
Once in the Apps folder, look for App Info and then scroll through the alphabetical list until you locate 'Milk Moovement'. Tap Milk Moovement.
On the Milk Moovement App Info page, tap the 'Permissions' option, then tap 'Location'.
You'll want to choose the 'Allow all the time' option so that Milk Moovement can have access to your location while you're completing your Route, even if you don't have the app actively open/ being used.
Once you've got your Location Services enabled (All the Time) you can proceed with using Milk Moovement as usual, without receiving the popup asking you to allow Location access.
Still have questions? Hit the chat button in the bottom right corner of your screen to send a message to Milk Moovement’s 24 hour support line!For additional assistance, you can also contact Milk Moovement's customer support for tailored troubleshooting help. It is important to ensure your app and device software are up-to-date, as compatibility issues can affect its performance. Check for the latest app version on your device's App Store or Play Store and update if necessary.
Missed Prompt During Setup: If no prompt appears during your first use, close the app and reopen it. Alternatively, manually set location permissions to "Always On" through the app settings on your device.
Persistent Issues: If the app continues not to prompt or doesn’t recognize the changes, uninstall and reinstall the app to refresh its settings.
While on any page within the Milk Moovement App, you will also see our resident cow, Mooreen, in the bottom right corner. By clicking on Mooreen, you will have access to our self-service Article Library and immediate assistance from our AI assistant. Our live agent support team is available 7:00 AM–9:00 PM ET.
