We’re introducing Auto-Assist: a new in-app support experience designed to help you find answers quickly and complete common tasks directly in the app — even when live support isn’t available. Auto-Assist can help with tasks like:
Updating route status
Fixing missing routes
Updating pickups and drop-offs
Adding equipment (including trailers)
You’ll also get guided, step-by-step help to make sure everything’s done correctly. Auto-Assist will begin rolling out soon, improving access to support 24/7 and making it easier to get help outside of support hours.
